Hetton Home Care Services


 

Our Services
Our Clients
Our Carers
Our Offices
Key Staff
Rates for Care
Care Policies

 

Private Care
Social Services
Events\Activities
Links
Location Map



 

Welcome to HHCS

Since inception in 1994 the service has worked successfully under contract to the City of Sunderland Social Services Department. The agency now contracts 4 services with the City. These services are also available to people who wish to purchase care directly from us.

  Our Clients

Our Care service is available to

• Older People
• People with Sensory loss.
• People with Learning Disabilities
• Children & Families
• People with Physical Disabilities
• The Family or Personal Carers of the Above

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  Our Carers

All staff employed by Hetton Home Care Services are strictly vetted before appointment and checked through the Criminal Records Bureau.

Home Support Workers are trained in:

• Moving & Assiting
• Basic First Aid
• Safety Risk Assessment
• Abuse Awareness
• Food Hygiene

Staff delivering personal care will be trained to N.V.Q. Level 2 or be working towards it.

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  Social Services Referrals

Service Users referred to Hetton Home Care Services by the City of Sunderland Social Services Department will be visited by one of our senior staff prior to the commencement of the service. At this visit a risk assessment will be completed. Your service user plan will be agreed with you and a copy left for your information. You will be given a pack containing contact numbers for Hetton Home Care Services, office and out of hours. Services Users Information File, our Complaints Procedure, and your Service User Plan.

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This site was deisgned by DC Services Ltd - www.dcservicesltd.com